Garage door answers for Skokie homeowners
Frequently Asked Questions
Plain answers to the questions people ask most about garage door springs, openers, safety, and service in Skokie, Illinois.
How do I know if my garage door spring is broken?
Look at the coiled spring above the door. A broken torsion spring usually shows a clear gap of about two inches in the coil. The door will also feel very heavy, and the opener may lift it only a few inches before stopping.
Can I open my garage door with a broken spring?
It is best not to. The springs carry most of the door's weight, so without them the door can drop suddenly. Unplug the opener, leave the door where it is, and call (224) 470 7922.
Why does my garage door go down and then back up?
The most common cause is the safety sensors near the floor. If they are dirty, bumped out of alignment, or blocked, the opener reverses as a precaution. Force settings and track problems can also cause it.
My opener hums but the door does not move. What is happening?
A hum with no movement can point to a stripped drive gear, a disconnected trolley, or a door that is too heavy for the opener because of a spring problem. Unplug the opener and avoid repeated attempts.
What should I do if my door comes off its track?
Keep everyone clear, do not drive or walk underneath it, and unplug the opener. Do not try to push the rollers back in by hand, since the door may be under uneven tension.
How often should a garage door get maintenance?
Many homeowners schedule a tune up once a year, often before winter. You can help between visits by watching and listening to the door monthly and testing the auto reverse with a soft object.
Should I repair my garage door or replace it?
If the door is structurally sound and a single part has failed, repair usually makes sense. Replacement is worth discussing when several panels are damaged, parts are hard to find, or the door no longer suits the house.
Is an insulated garage door worth it?
Insulated doors are most useful when the garage is attached, heated, used as a workshop, or sits below living space. They also tend to be quieter and more resistant to dents than single layer doors.
Which areas do you serve?
Service is offered in Skokie, Illinois, and in Morton Grove, Wilmette, and Niles.
What are your business hours?
Monday to Friday from 9 AM to 5 PM, and Saturday to Sunday from 10 AM to 4 PM.
How do I request service?
Call (224) 470 7922 during business hours. Describe what the door is doing, what you heard, and whether it is open or closed right now.